SHIPPING POLICY

 

1. Processing Time: Orders are processed and shipped within 2-3 business days after payment is received. We do not process orders on weekends and holidays.

 

2. Shipping Methods: We offer standard shipping for domestic and international orders. Standard shipping usually takes 7-14 business days for delivery, but delivery times may vary depending on the destination.

 

3. Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the destination. We offer free shipping on orders over a certain amount within specific regions. Please refer to the shipping cost calculator at checkout for more details.

 

4. International Shipping: For international orders, customers are responsible for any customs or import duties that may apply. CatCraze Apparel is not responsible for any delays or additional fees incurred at customs.

 

5. Tracking Orders: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking number and the carrier's website.

 

6. Address Accuracy: Please ensure that your shipping address is correct and complete. CatCraze Apparel is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to such errors will be the customer's responsibility.

 

7. Lost or Damaged Items: CatCraze Apparel is not responsible for any items lost or damaged during transit. If your package is lost or damaged, please contact the carrier with your tracking number for assistance.

 

8. Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from CatCraze Apparel.

 

Contact Information: If you have any questions about our shipping policy, please contact us at catcrazeapparel@gmail.com